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This 2-page paper, written by Steve Harrington, discusses unparalleled growth in e-commerce and how it affects professionals working in warehouses throughout the United States. Harrington's conclusion, after presenting research, is that "most firms are [now] using logistics technologies in increasingly more comprehensive ways to meet ever evolving customer requirements," which he attributes to three things: "pure play e-commerce retails," "retailers who have adopted their own e-tailing strategy," and "consumer goods suppliers who are servicing retailers by shipping branded orders directly to customers." The paper can be downloaded as a PDF.

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Date Issued 2013
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