New Media Enabled Technician

This project develops and validates the "new media" skill sets needed by technicians. A technical committee adapts the skill standards development model used in European social partnerships to define the job responsibilities of the New Media Enabled Technician. A DACUM (Developing A CUrriculuM) process with expert frontline workers is then used to conduct an occupational analysis of the New Media Enabled Technician and identify the new media skills that cut across a range of technician jobs. Project partners conduct a national online validation of the New Media Enabled Technician's duties, responsibilities, associated skills, knowledge, and abilities. Subsequently, the project staff, in consultation with expert workers, develop examples of how technicians use social media tools in routine work to solve problems and manage a business enterprise. Working with community college faculty, they develop pilot problem based learning scenarios that integrate the new media skills and course content.