From Hidden Costs to High Returns: Unlocking the Potential of the Lower-Wage Workforce

This 13-page business brief summarizes research on companies that are benefiting financially by investing efforts and resources in lower-wage employee development. This brief includes the following sections: The Case in Brief: Why Invest in Lower-Wage Workers?, Pulling Together for Better Results, Skills Pay Off in Quality and Competitiveness, A Better Job Leads to Better Performance, What It Takes to Succeed, and Conclusion: Putting Your Best People Forward.