The National Convergence Technology Center (CTC) Business and Industry Leadership Team (BILT) has compiled this list of KSAs (knowledge, skills, and abilities) for entry-level IT infrastructure workers in 2023. These KSAs are essential for workers to acquire over a 12-36 month period. Annually, the CTC's BILT meets in May to revise the list, aiming to assist educators in aligning their curricula with industry demands. A .pdf is also available, detailing how to access a local copy of the KSA list as a Google Sheet. This allows colleges to collaborate with local BILT members, facilitating voting and amendments. Another .pdf includes a KSA invitation script template with tips, along with PowerPoint slides designed for the BILT Annual KSA Meeting. These slides incorporate guidelines for virtual participation, voting procedures, and discussion etiquette.

For orientation purposes the BILT KSA spreadsheet - Fall 2023 revision final.pdf is included as a separate attachment and offers a sample of the type of material included in this module.

Below is a list of the files included in the .zip attachment. The size of each file is included in parenthesis.

Infrastructure KSAs (5 files, 27.3 MB)

  • Infrastructure KSAs - updated Summer 2023 (BILT KSA spreadsheet - Fall 2023 revision final.pdf 311 KB)
  • Infrastructure KSAs - updated Summer 2023 (BILT KSA spreadsheet - Fall 2023 revision final.xlsx 40 KB)
  • Download the Packaged Updated KSA List (Download the Packaged Updated KSA List - Aug 2023.pdf 2.1 MB)
  • KSA Invitation Template and Tips - Jan 2022 (KSA Invitation Template and Tips - Jan 2022.pdf 184 KB)
  • KSA Slide Template - Jan 2022 (KSA Slide Template - Jan 2022.pptx 24.7 MB)
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