Understanding the KSA Worksheet

The National Convergence Technology Center (CTC) created this webinar to accompany the release of the updated 2020 list of KSAs (knowledge, skills, and abilities) that entry-level IT infrastructure workers need to know. The CTC's Business and Industry Leadership Team (BILT) convenes each May to update this list. This webinar was intended to help understand and use the KSA list to make sure IT program curriculum aligns with workforce needs. The KSA worksheet is available to view separately.