Collaborative Research: Developing Business Communication Skills in Manufacturing Technician Education
polytechnic.purdue.edu/nsfate
The advanced manufacturing and production fields have a growing need for skilled technicians who can communicate effectively in teams. In response to this workforce demand, the project team will develop and test an adaptive virtual reality (VR) platform to help manufacturing technician students learn business communication skills. The platform will deliver interactive case studies that allow students to practice business communication skills needed in a smart factory context. To support integration of these adaptive VR case studies within courses, faculty in advanced manufacturing programs will participate in extensive professional development as they collaboratively develop new VR business communication case studies. In addition, the project will support faculty externships in industry to enhance their knowledge of current trends, skills requirements, new tools, and career opportunities in advanced manufacturing. Recognizing that the incumbent manufacturing workforce is maturing, the project also focuses on fostering and investigating the communication skills that facilitate the transfer of highly specialized technical skills, knowledge, and expertise across the multiple generations in the manufacturing workforce.